Exchanges and Returns

Exchanges & Returns

At HB Men's Deluxe, we strive to provide the best possible shopping experience and understand that sometimes exchanges or returns are necessary. Please review our policy below for detailed information:

Exchanges:  
We accept exchanges within 14 days of receiving your order. Items must be unused, in their original packaging, and accompanied by the purchase receipt. If the desired item for exchange is unavailable, we offer the option of a refund or a store credit for future purchases.

Returns:  
Returns are accepted within 14 days of receiving your product. Returned items must be unused, in their original packaging, and accompanied by the purchase receipt. Refunds will be processed using the original payment method once we have received and inspected the returned product.

How to Proceed:

Please contact us via email at contacthbmensdeluxe@gmail.com, providing the reason for the exchange or return along with your order number. Our customer service team will provide detailed instructions on how to proceed. Once we receive the product, we will promptly assess its condition. If everything is in order, we will process the exchange, refund, or store credit according to your preference.

Please Note:  
Return shipping costs are the responsibility of the customer unless the product is defective or was incorrectly shipped.

We are here to ensure you have the best possible experience with HB Men's Deluxe. If you have any questions or need assistance, please do not hesitate to contact us.

Thank you for choosing HB Men's Deluxe!